If you are new to preparing files for printing we have compiled some of the frequently asked questions with tips to help you in completing your project If you require further advice, please do not hesitate to call or email us, we are always happy to help!
WHAT ARE YOUR ACCEPTABLE FILE FORMATS?
MY APPLICATION IS NOT LISTED HERE?
HOW CAN I GET MY FILE TO YOU?
SHOULD I LAY MY DOCUMENTS OR PAGES UP TOGETHER?
WHAT RESOLUTION IMAGES ARE REQUIRED?
WHAT FONTS CAN I USE?
DO I NEED TO SUPPLY ANY THING ELSE?
WHAT ARE YOUR ACCEPTABLE FILE FORMATS?
We predominantly use Apple Macs (Mac files are preferred to avoid compatability issues) but we can usually accept PC files in the following applications.
PDF files
Quark Express
Adobe Photoshop
Adobe InDesign
Adobe Illustrator
Adobe Pagemaker
Macromedia Freehand
Corel Draw
Microsoft Office*
- Microsoft Publisher 2003 or below
- Microsoft Word
- Microsoft Excel
- Microsoft PowerPoint.
*Please note that colour conversion for Microsoft products during print process may results in a colour variation to what you see on screen.
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MY APPLICATION IS NOT LISTED HERE?
Please call for advice before you spend valuable time trying to find the solution yourself, we may still be able convert and use your file and you may be able to save your job in one of the following formats.
TIFF, JPEG, BMP, PICT FILE, Postscript (EPS with preview).
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HOW CAN I GET MY FILE TO YOU?
Depending on the file size you can attach it to an email and send it to us. If you have lots of large image files you can supply them on CD/DVD, or ZIP Cartridge.
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SHOULD I LAY MY DOCUMENTS OR PAGES UP TOGETHER?
Please do not impose your work, simply supply it as you would read it. Do not lay the pages out 2-up, 8-up etc. or include your own crop/cut marks (especially for business cards). Keep the pages separated and we will take care of the rest.
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WHAT RESOLUTION IMAGES ARE REQUIRED?
Images taken from the internet are usually too low a resolution to print without pixelating.
Photo's should be scanned at the size they are to be used or larger at the normal print resolution of 300dpi. Lineart should be scanned at 600dpi or higher.
Digital Camera Photographs should be taken using the highest resolution available.
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WHAT FONTS CAN I USE?
We have a very extensive font collection but please include any fonts that might not be standard.
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DO I NEED TO SUPPLY ANY THING ELSE?
Please make sure you include all the items required for printing purposes: e.g. all the support files of graphics and images. A hard copy of your job will help us to produce your work more accurately.
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